Help & Support

How am I charged for the service?

PCPhonex Internet phone service with Pay-as-you-Go plan has no contract, no monthly fees, no setup or cancellation fee.

You can immediatly start up making calls with the 10 cent bonus credits that we give you and you can later buy as little as $10 prepaid calling credits to continue using PCPhonex. Calls are billed per minute based on our low international rates starting from 1.5 cents a minute. (Click here to check all International rates.) The cost of call is subtracted from your prepaid credit and if you don't close automatic recharge option, each time your balance falls below $2.00 threshold, your credit card will automatically be charged at the increment of $10.00. You can close automatic recharge option anytime.


Do I need to buy credits after I sign up?

You will get 10 cents of prepaid credits after you sign up and you do not have to buy extra credits until you need them.